Trust

We are experts in what we do. When we take on your projects they are our projects and your deadlines are our deadlines. Our focus is building relationships that last and this requires trust. We need you to trust us with your projects. Involving us from the very outset with your fledgling ideas. Trust us to add value right at the beginning of the process; trust us to help you seize the opportunities your projects have the potential to create.

Some of your time

We can’t do anything without your input. We like to be an add-on to your team, supporting where we are needed. To be part of your team we need time with you to get to know you. We believe this is an investment well worth making. The more we understand your business, your direction and your core values, the greater the impact we can achieve for you.

Talk to us

We like to talk, but more importantly we like to listen. Good communication is the key to creating clear understanding and well defined project criteria. We will be contacting you for the information we need to accomplish your objectives. When you need something, we are here. Just pick up the phone or email and we’ll be on hand to answer your requests. The best projects run on great communication between us and our clients.

To be part of your team

A lot of our clients already see us as an extension to their team. To do this we need to get alongside you and understand how you work. Plus we’ll need to be a bit like you, so get us involved as much as you can and treat us as part of your team.

Pay us on time

Cash flow is as essential to us as any other business, so we do insist on payment on time. Our terms are 30 days from invoice, which means you’ve already been enjoying the result of our work, so hopefully will make paying us a pleasure!

If you’re happy

Let others know! Most of our work comes from referrals, and we’re always grateful to any clients who tell others about the great work that we do.

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