WhoshouldIsee Tracks

Fulfilment for unique fashion brand

How we helped
  • Time to grow
  • We took the packing off Sarah's hands, so she can spend her days doing what she loves: sourcing gorgeous new pieces and growing Raf and Grace.
  • Efficient set-up
  • No barcodes? No problem. We barcoded everything and moved it all from her kitchen to our shelves in just a few days.
  • Personal touch...
  • Every order goes out with the same personal touch Sarah would give it herself. And we’re just down the road whenever she wants to pop in.
Find out how we can help your business today
Call 0115 951 2468 to discuss your requirements or contact us via the button below.

Challenge

Raf and Grace, a unique slow fashion brand, delightfully crafts limited edition items from repurposed and recycled materials. Founder Sarah Jackson found herself swamped as packing orders took over her week. She urgently needed a trustworthy fulfilment partner to ensure her customers felt that special personal touch, no matter who did the packing.

As the business boomed, the fun started to fade, with fulfilling orders taking up most of her time and leaving little space for marketing or promoting the brand. This created mounting pressure. A significant challenge was the absence of barcodes on her stock, coupled with a wide variety of small, intricate jewellery pieces a new team needed to learn about.

Wright & Bailey London store shelf
Wright & Bailey Collection

Solution

Sarah received a recommendation from Helen Dukes at Disko Kids to check out Birch, although she had another suggestion from a friend. It wasn’t a straightforward choice, but once Sarah met our team, she was convinced we could offer her customers the same level of care she provides.

We teamed up with Sarah to barcode her full collection, and in just a few days, everything was up and running in our system. Her stock was smoothly transferred from her kitchen and home office to our Birch shelves. Our local proximity to Sarah made the transition seamless, allowing her to stop by and connect with our team whenever she likes.

Results

Sarah is thrilled to know her customers and stock are in great hands. She now has the freedom to explore new products and focus on promoting and expanding her brand, all the things she truly loves doing.

Is fulfilment taking over your week?

Get in touch and we’ll show you how we can look after your orders, with the same care you give your customers.

Let’s talk. Call us on 0115 951 2468 or email team@birchprint.co.uk. 

–––––––––––––– If you can see it and touch it, we can brand it for you ––––––––––––––

Testimonials

Lovely words from our customers…

Services & Products Used

Print Consultancy
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Third Party Logistics

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Print Management

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