CONTACT US

You can reach us by phone, email or through the contact form on our website. Our team is here to help with any query, from a quick question to full project support.

Yes. You can call us on 0115 951 2468 for personal support and immediate assistance.

We are proud of the facilities at Birch HQ and would be delighted to welcome you for a visit. It is best to arrange this in advance so we can make sure the right people are available. We are also on the road a lot, so if it is more convenient, we can arrange to come to you instead.

Having some details ready helps us give you accurate advice and pricing quickly. This might include the type of print you need, quantities, deadlines and any special requirements such as specific finishes or delivery instructions.

You can ask us about any of Birch’s printing services, from everyday items to bespoke, one off projects. That includes product packaging, labels and stickers, banners, signage, promo clothing, point of sale materials, stationery, direct mail, large format prints and more. Whether you know exactly what you need or want to explore options like print management, design for print, fulfilment or web to print portals, we can help.

Yes. We specialise in custom projects. Share your brief and we will advise on materials, formats, finishes, production routes, timelines and pricing so the result fits your objectives and budget.

Yes. We regularly manage large volume runs and multi site deliveries. Send us your quantities, delivery locations and deadlines, and we will confirm production capacity, lead times and the most cost effective options.

Yes. Our team can explain printing methods, materials and finishes in plain English, and we can provide samples or visuals if helpful. Initial consultations are free so you can explore options before committing.

Yes. Our website uses secure transmission and your details are sent directly to the team. We handle enquiries confidentially in line with our privacy policy. If you prefer, we can also work under a non disclosure agreement and you can share files via email or a file transfer service.

We will acknowledge your enquiry, ask any clarifying questions, and then prepare a tailored proposal or quote. Once agreed, we will share proofs for approval, schedule production and arrange delivery or collection. We keep you informed at the key stages so you always know what comes next.

We aim to respond to all enquiries within one working day, and often much sooner. If your query is urgent, calling us is the quickest way to get an immediate answer.

Yes. Use the contact form, email or phone to request a meeting. We will be in touch to agree a time and format that works best, whether that is in person at Birch HQ, at your premises or via video call.

You can send your enquiry to us through any of our contact channels and we will route it to the team member best placed to help. If you are a regular client, you will usually have a dedicated account manager who will handle your projects directly.

Our office is open Monday to Friday, 9:00 am to 5:30 pm. The warehouse operates Monday to Friday, 8:30 am to 4:30 pm.

Yes. We have plenty of free parking available on site, so you should always be able to find a space. We are also within walking distance of Ilkeston Train Station.